FAQs
Return policy
-At this time, I do not accept returns on items. If your package is delivered damaged/opened, please contact us.
How much is shipping?
-Shipping is calculated at checkout. You will be provided a tracking number once your item has been shipped.
How long will it take for me to receive my artwork?
-Most artworks leave the studio within 3-5 business days after an order has been placed. more complex artwork can take an extra day to completely dry/set/cure. Please allow up to 7 business days for the artwork to be shipped.
do you do custom work?
-Yes. If you’re interested in commissioning a drawing or painting please contact us.
Turnaround response time
-Please anticipate a response time of 24 hours on all inquiries.
Do you offer payment plans?
-Yes. Payment plans are offered on purchases $250 or more. Please contact us if you are interested.
Where can I view your work?
-All my work will be posted on this website or can be seen in person at Canvas creations studio located in Houston, Tx.
Is each artwork limited in number?
-A majority of the artwork excluding art prints are limited in number. Once they are sold out they won't be made again to protect the integrity of the artwork and the collectors who secured them.
Does my art prints come framed?
-Art prints are available to purchase unframed or with a frame.
Where is my artwork made?
-All artwork has been made in Houston tx.
How can I contact you?
-Please email us at artbyprescott1@gmail.com or via Instagram @artbyprescott.
Be sure to follow us on Instagram for promotional discount information.